Creating
Exclusive Designs to Enhance Your Brand

To place your logo order online, you simply need to fill up a short and simple form with your brief requirement details. After filling the form, you enter your payment details and make the transaction based on your requirement. Your order will be placed right away. You can also engage with team via chat support or telephonic conversation as well. Your logo will be delivered online to you.

Brandphic ensures a 100% risk-free logo order. In the rarest of cases, where you do not like the logo design created for you, we offer a 100% money back guarantee up to the initial concept. You will be refunded 100% guaranteed. Furthermore, costumer privacy is one of our top selling points so all your information is kept strictly confidential.

Yes, it is possible to refine old designs and give them a modern look and feel. We would use your existing design and your current design briefing to modify and come up with new designs for your logo.

Once you have placed your order and made the full payment, you are the legal copyright owner of the final design. We do not have any claims to the logos we design once they have been ordered and paid for. However, we would love to make it part of our portfolio if granted the permission to do so. Lastly, if you request for a refund, the copyright would belong to Brandphic.

We recommend that you discuss your requirement with our senior consultants so we can customize a package for you according to your requirement. This could include logos, business cards, letterheads, and stationery designs.

We provide the final design files of your logo in the following workable formats;

• Raw Vector (EPS)
• PNG
• JPG
• TIF
• PDF

If you need it in another format that is not listed above, we’re glad to help. Just ask.

We do our best to work and revise on your designs till you are satisfied with the result depending on your package. Normally, it never happens with any of our customers but if you really do not like the design, you can request for a refund in the revision stage.

No, you cannot purchase the designs in our portfolio. These designs are intellectual property of our clients and serve as the first impression of our design capabilities. However, you can use one as a reference and our team will design a new customized logo according to your choice.

Yes! With our round the clock support, you will be updated with the progress of your website. You can also provide feedback and assure 100% compliance to effectively wrap up your project. You can communicate with us via phone call, live support or email with any changes.

We offer a minimum of 2 revisions and they are dependent on the package that you select for your web design. Revision options can be changed subject to the complexity of the project and your requirement.

We do not recommend the use of templates. We believe that every project is unique and hence demands a unique platform with individualized attention. We encourage our clients to choose a customized option to better display the vision of your brand. However, if time is not on your side, you can browse through our portfolio and choose one closest to how you imagine your brand.

We specialize in CSS, Flash and XHTML, along with immense experience with JavaScript, DHTML, XML, PHP, WordPress, Joomla, Magento and Drupal. Even though it is highly unlikely, if there is something that is not in our area of competence, we can reach out to our network of partners for additional services with no cost to you, whatsoever.

Following the design and development, we include a CMS (Content Management System) to enable our clients to manage their web content any time with ease. We would also give you a full tour on how to use your system and you can also choose to hire us to maintain your website at a minimal fee. Since, we already know our way around the system, this will be a smart and logical choice.

For small-medium projects, 50% of the estimated fee is paid prior to the commencement of the project. The remaining payment is due after the completion of the project. For large projects, one-third of the total payment will be paid initially followed by second payment half way into the project. The final payment would be paid after the completion of the project.

We provide our services worldwide so feel comfortable working remotely with us on your project. We ensure that you feel like we’re working right next to you with constant communication via emails, skype, phone, live chat and FTP uploads.

We believe that every client is unique and have their own vision. Our initial briefing will allow us to determine how much involvement is required for us until our perceptions meet. It is up to you to give us a free reign over creativity and production or you may give us guidelines to follow and require a closer working relationship.

Revisions simply depend on the package you choose. You will have many points at which you can make changes. We do not proceed to production of the storyboard and rough illustrations until you are satisfied with your script and approve it. If you have the storyboard option and are not satisfied with the roughs, we can allow you to make changes you need before we proceed to the final production.

We require 50% deposit to commence your project and the remaining payment post completion.

No, we design and create logos from inspiration given in our initial briefing with clients and style review.

Following your payment deposit, the ETA of your print design is 48 hours. The design files are your artwork and we are up front about this process.

Our job is to replicate our client’s vision and put it in our designs. We begin the process based on your brief and work along the lines of your requirement and make revisions according to your package until the final product is delivered.

Social media platforms are websites like Facebook or Twitter. These platforms include the basic elements like profile photo, cover, banners and so on. We design these elements to suit your logo and fit according to the specifications of your platform.

Yes, all payments are made via PayPal and card methods. All account details are encrypted as customer security is not to be compromised.

You have the complete right to your files. We know how the market works where designers try to keep your files hostage to keep your business. With Brandphic, you get everything including the copyright. We don’t try to retain any rights on the work however, we do like to use what we created for you as our portfolio to expand our credibility.